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business systems setup

Soulful Systems Setup (Unified Ops) 

Make your backend quietly run itself. Forms, bookings, payments, and CRM stitched together—so follow-ups happen automatically and nothing slips.

So you have a small business workflow automation you can actually maintain.

A person writes in a notebook beside a bowl of food, coffee, and flowers on a wooden table, bathed in soft natural light.

Does this sound like you?

 You’re copy-pasting data between tools or chasing confirmations manually (operations automation would stop that).

 Forms don’t tag properly; bookings don’t trigger emails; invoices aren’t tracked—your CRM + booking + payments integration is missing.

 Your CRM fields and pipelines are messy or unused.

 No shared naming conventions—everyone calls things something different.

 You can’t trust the numbers (or there aren’t any).

 You want growth without gimmicks—human, ethical, accessible by default.

What you get

  • Mapped intake → paid flow: forms to CRM automation plus bookings and payments connected to your CRM.

  • Core automations live: intake → scheduling → invoice/receipt → tagging/segmenting (operations automation).

  • Tracking that helps decisions: UTM/campaign structure and a simple dashboard.

  • Data hygiene + standards: clear field taxonomy, naming conventions, and permissions.

Optional add-ons

Copy & micro-UX for forms + system emails (confirmation, reminder, receipt).

Template design polish (clean, accessible forms and email components).

Advanced reporting (custom dashboards, revenue attribution).

Team training (live call, recorded, with Q&A).

How it works

  1. Clarify — map your paths (lead → booking → payment → delivery) and define fields, tags, and statuses.

  2. Build — connect tools, create automations, set naming/permissions, wire up tracking (business systems setup in practice).

  3. QA — run real journeys, and verify data lands where it should.

  4. Handover — SOPs, Loom walkthroughs, and a 30-day review rhythm (if relevant).

A person sits cross-legged on a forest floor covered in leaves, wearing a denim jacket and boots, with hands pressed in a prayer position.

 

Pricing

Setup + Templates + Integration

from £1k

What shapes the final quote: Final quotes depend on number of automations, integrations (CRM + booking + payments integration), data clean-up, copy readiness, and approval speed. Accessibility + ethical marketing are standard.

mm-hompage-about

Hey! I'm Jo

I’m a content & growth strategist, designer, and systems‑tamer.

I help quietly ambitious, values‑led businesses build websites that feel like them — and function like a calm, measurable system. No quick fixes, no gimmicks, no one‑size‑fits‑all.

Just thoughtful strategy, design, and copy you can grow with.