business systems setup
Soulful Systems Setup (Unified Ops)
Make your backend quietly run itself. Forms, bookings, payments, and CRM stitched together—so follow-ups happen automatically and nothing slips.
So you have a small business workflow automation you can actually maintain.

✔ You’re copy-pasting data between tools or chasing confirmations manually (operations automation would stop that).
✔ Forms don’t tag properly; bookings don’t trigger emails; invoices aren’t tracked—your CRM + booking + payments integration is missing.
✔ Your CRM fields and pipelines are messy or unused.
✔ No shared naming conventions—everyone calls things something different.
✔ You can’t trust the numbers (or there aren’t any).
✔ You want growth without gimmicks—human, ethical, accessible by default.
What you get
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Mapped intake → paid flow: forms to CRM automation plus bookings and payments connected to your CRM.
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Core automations live: intake → scheduling → invoice/receipt → tagging/segmenting (operations automation).
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Tracking that helps decisions: UTM/campaign structure and a simple dashboard.
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Data hygiene + standards: clear field taxonomy, naming conventions, and permissions.
Optional add-ons
Copy & micro-UX for forms + system emails (confirmation, reminder, receipt).
Template design polish (clean, accessible forms and email components).
Advanced reporting (custom dashboards, revenue attribution).
Team training (live call, recorded, with Q&A).
How it works
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Clarify — map your paths (lead → booking → payment → delivery) and define fields, tags, and statuses.
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Build — connect tools, create automations, set naming/permissions, wire up tracking (business systems setup in practice).
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QA — run real journeys, and verify data lands where it should.
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Handover — SOPs, Loom walkthroughs, and a 30-day review rhythm (if relevant).

Setup + Templates + Integration
from £1k
What shapes the final quote: Final quotes depend on number of automations, integrations (CRM + booking + payments integration), data clean-up, copy readiness, and approval speed. Accessibility + ethical marketing are standard.

Hey! I'm Jo
I’m a content & growth strategist, designer, and systems‑tamer.
I help quietly ambitious, values‑led businesses build websites that feel like them — and function like a calm, measurable system. No quick fixes, no gimmicks, no one‑size‑fits‑all.
Just thoughtful strategy, design, and copy you can grow with.